Contact & Support
For technical support, account access, billing, privacy, cancellation or refund requests, contact Zapper using the email below.
What to include
Include your registered host email, a short description of the issue and, for billing questions, the payment reference. Do not send your password or unrelated private meeting content.
Google connection and data requests
For a Google Meet authorization question, Google account disconnection, transcript access or deletion, or account deletion, email the support address above with the subject "Privacy request". Specify the registered host email and the type of request; Zapper may need to verify account ownership. You can also revoke Google authorization in Google Account connections.
Password help
Use Forgot password on the Zapper sign-in screen to generate a secure password-reset link. Administrators can also set a new password for a host account from the admin console.